Module 7: Case Studies and Practical Applications
Creating and implementing custom apps in ServiceNow Building complex workflows
Module 6: Advanced Topics in ServiceNow Architecture
Performance optimization techniques Understanding multi-tenant and multi-instance architecture Planning disaster
Module 5: Business Process Analysis and Requirements Gathering
Analyzing business needs Translating business needs into ServiceNow solutions Stakeholder
Module 4: ServiceNow Integration Strategies
ServiceNow integration capabilities and patterns Integrating middleware and enterprise architectures
Module 3: Design Patterns and Solution Structure in ServiceNow
Understanding the ServiceNow data model Learning ServiceNow schema design Customizing
Module 2: ServiceNow Architecture Principles and Best Practices
Developing principles for performance and scalability Design principles for availability
Module 1: Introduction to ServiceNow
Overview of the ServiceNow platform Understanding ServiceNow architecture components Configuring
