Overview
This course introduces the fundamentals of business analysis, covering BA roles and competencies, strategic and process analysis, investigation techniques, requirements gathering and documentation, and formulating business and financial cases. Ideal for aspiring or early-career business analysts, project managers, change managers, and business professionals.
Objectives
By the end of this course, leaner will be able to:
- Define the role and competencies of a business analyst
- Analyze the strategic context and organization–project alignment
- Apply investigation techniques and stakeholder analysis
- Model business processes and develop business cases
- Specify, document, validate, and manage requirements
- Support solution delivery and business change initiatives
Prerequisites
No formal prerequisites. Ideal for business analysts, project managers, change managers, IT professionals, or anyone seeking foundational knowledge in business analysis.
Course Outline
- What is Business Analysis
- The Competencies of a Business Analyst
- Strategy Analysis
- The Business Analysis Process Model
- Investigation Techniques
- Stakeholder Analysis and Management
- Modelling Business Processes
- Defining the Solution
- Making a Business and Financial Case
- Establishing the Requirements
- Documenting and Managing the Requirements
- Modelling Requirements
- Delivering the Requirements
- Delivering the Business Solution