Module 6: Integration and Automation
Automating repetitive HR tasks Integrating with third-party tools for seamless
Module 5: Reporting and Analytics
Generating HR metrics and reports Analyzing data for continuous improvement
Module 4: Self-Service Solutions
Configuring HR service portals Empowering employees with AI-driven tools
Module 3: Knowledge Management
Creating and maintaining HR knowledge articles Using knowledge bases for
Module 2: HR Case Management
Managing HR cases and requests Configuring workflows for case resolution
Module 1: Introduction to HRSD
Overview of Human Resources Service Delivery Key features and capabilities
