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Overview
The IT4IT™ 3 Foundation Certification course provides a comprehensive introduction to the IT4IT™ Reference Architecture, a standard developed by The Open Group for managing the business of IT. This course equips participants with essential knowledge and practical insights into the IT4IT™ framework, covering its core concepts, value streams, and lifecycle phases. It is ideal for IT professionals looking to enhance IT efficiency, improve service delivery, and align IT processes with business goals.
Objectives
By the end of this course, participants will be able to:
Prerequisites
- Basic knowledge of IT service management and IT frameworks.
- Familiarity with enterprise IT operations and processes is beneficial but not mandatory.
Course Outline
Module 1: Introduction to IT4IT™ Frameworkkeerti2025-01-10T15:57:09+05:30
- Overview of The Open Group and IT4IT™ standards
- Importance of the IT4IT™ Reference Architecture
- Key components and structure
Module 2: IT4IT™ Value Streamskeerti2025-01-10T15:57:48+05:30
- Strategy to Portfolio (S2P): IT strategy and portfolio management
- Requirement to Deploy (R2D): Agile and DevOps integration
- Request to Fulfill (R2F): Service catalog and provisioning
- Detect to Correct (D2C): Monitoring and incident management
Module 3: IT4IT™ Lifecycle Managementkeerti2025-01-10T15:58:31+05:30
- IT service lifecycle phases and processes
- Tools and automation for IT management
Module 4: IT4IT™ Alignment with Other Frameworkskeerti2025-01-10T15:59:12+05:30
- Comparison with ITIL, COBIT, and TOGAF
- Case studies and practical applications
Module 5: Certification Preparationkeerti2025-01-10T15:59:50+05:30
- Tips and guidance for passing the IT4IT™ 3 Foundation Certification exam
- Practice questions and mock exams
